Accepted Payment Methods
At Soho Hills, we believe checkout should be simple and stress-free. We currently accept the following payment methods:
Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Digital Wallets (e.g., Apple Pay, Google Pay)
If your preferred payment method isn't listed, don't hesitate to reach out — we're happy to help.
Billing & Charges
Order Confirmation: As soon as your order is placed, you'll receive a confirmation email with your purchase and transaction details.
When You're Charged: Your payment is typically processed at checkout. For methods like PayPal, charges may occur immediately or based on the provider's own terms.
Duties
International Duties & Taxes: For orders placed outside our home country, please note that customs fees, duties, or taxes may apply depending on your destination. These charges are the responsibility of the buyer.
Payment Security
Data Protection: Your security is our priority. Every transaction is protected with SSL (Secure Socket Layer) encryption, keeping your personal information safe from unauthorized access.
No Stored Card Details: Soho Hills never stores or has access to your full payment information. All transactions are securely managed by our trusted payment processors.
Payment Issues
Payment Declines: If your payment doesn't go through or we're unable to verify your details, we'll reach out via email. In most cases, contacting your bank or switching to another payment method will resolve the issue.
Order Hold or Cancellation: If a payment issue can't be resolved in a timely manner, we reserve the right to cancel the order. You will never be charged for any order that has been canceled.
Contact Us
Have a question about billing or payments? Our support team is always ready to help. Reach out to us at sales@sohohills.com and we'll make sure your shopping experience with Soho Hills is smooth from start to finish.